uses, maintains and discloses information collected from users (each, a "User") of The
Greenwood Tree website.
services offered by The Greenwood Tree Café Ltd.
Personal identification information
We may collect personal identification information from Users in a variety of ways,
including, but not limited to, when Users visit our site, place an order, subscribe to the
newsletter, respond to a survey, fill out a form, and in connection with other activities,
services, features or resources we make available on our Site.
Users may be asked for, as appropriate, name, email address, mailing address, phone
number. Users may, however, visit our Site anonymously. We will collect personal
identification information from Users only if they voluntarily submit such information to
us. Users can always refuse to supply personally identification information, except that it
may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact
with our Site. Non-personal identification information may include the browser name, the
type of computer and technical information about Users means of connection to our Site,
such as the operating system and the Internet service providers utilised and other similar
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies
on their hard drive for record-keeping purposes and sometimes to track information about
you when cookies are being sent. If they do so, note that some parts of the site may not
How we use collected information
We may collect and use Users personal information for the
• To improve customer service – Information you provide helps us respond to your
customer service requests and support needs more efficiently.
• To personalise user experience – We may use information in the aggregate to understand
how our Users as a group use the services and resources provided on our Site.
• To improve our Site – We may use feedback you provide to improve our products and
• To process payments – We may use the information Users provide about themselves
when placing an order only to provide service to that order. We do not share this
information with outside parties except to the extent necessary to provide the service.
• To send periodic emails – We may use the email address to send User information and
updates pertaining to their order. It may also be used to respond to their inquiries,
questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security
measures to protect against unauthorised access, alteration, disclosure or destruction of
your personal information, username, password, transaction information and data
stored on our site.
Our site is in compliance with PCI vulnerability standards in order to create as secure of an
environment as possible for Users.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may
share generic aggregated demographic information not linked to any personal identification
information regarding visitors and users with our business partners, trusted affiliates and
advertisers for the purposes outlined above.
We may use third party service providers to help us operate our business and the site or
administer activities on our behalf, such as sending out newsletters or surveys. We may
share your information with these third parties for those limited purposes provided that you
have given us your permission.
When we do, we will revise the updated date at the bottom of this page. We encourage
Users to frequently check this page for any changes to stay informed about how we are
helping to protect the personal information we collect. You acknowledge and agree that it is